Walk Through the Nagad Payout Process
When you request a withdrawal to Nagad, the cashier screen asks for your registered Nagad number first. That number must match the one saved in your vb8ca account profile — a mismatch is the single most common reason a payout stalls. Once the number is confirmed, the request enters our processing queue. You can check its progress under Account › Transactions at
any time. If your KYC documents are already verified, the queue moves without extra steps. First-time Nagad withdrawals may prompt a one-time wallet confirmation via SMS before the transfer completes.